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Legal Advice by telephone through the ARAGDIRECT
network
is $39.95 a telephone call: You can talk to a Maryland attorney for an unlimited time on a single matter.
If you want legal advice on which document you need, or advice on any aspect of a document that you have purchased from
RapidocsMD you can purchase telephone legal advice through our alliance with The
ARAG Group. This organization administers a network of law firms which offer state-specific advice and will answer your personal legal questions. The
ARAG
Group is one of the leading pre-paid insurance companies in the United States, already serving hundreds of thousands of people.
This Ask-an-Attorney Service is staffed by Maryland law firms, and is designed to supplement our Q&A My Legal Assistant Information Service.
This Legal Advice Service is open for calls from 9:00 a.m. until 5:00 p.m
Your personal attorney will help you understand:
- how the law applies in Maryland to your individual legal situation; and
- what steps can you can take to resolve it.
The attorneys in the
ARAG network have an average of 20 years' experience practicing law, and Arag has screened and approved each of them. If you aren't happy with the service you receive,
ARAG offers a money-back guarantee.
What to expect from your attorney:
The attorney will:
- listen to your situation;
- ask clarifying questions;
- sort out the legal issues;
- apply the law in your state to the set of facts as you present them;
- provide advice and recommend a course of action.
That’s it. No hassles, no bills to pay, just straightforward advice from a competent attorney.
How to Purchase and Access the Ask an Attorney Service
The Ask an Attorney service is available to take calls from 9:00 a.m. to 5:00 p.m., local time, Monday through Friday.
Step 1: Go to Ask an Attorney on
ARAGDIRECT.com and click on the "Buy Now" button.
Step 2: The "Buy Now" button will allow you to register as a user.
Step 3: After you register, log in on ARAGDIRECT
using your password. You will be able to order the Ask an Attorney
service on a secure server using your credit card.
Step 4: Call the toll-free number. When prompted, enter your identification number and your call will be transferred to the attorney's office. Provide your name, personal identification number and the nature of your legal need to the person who answers.
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Once I buy a call, how do I use it?
When you purchase a call, you will be given a Personal Identification Number that is valid for seven days. When you want to contact the attorney, simply call 800-378-9167, enter your PIN, and you will be automatically routed to the telephone attorney in your state.
If you wish to speak to an attorney in a different state, you will be manually routed to the proper attorney.
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What kind of guarantee do I get?
If at any time you are not satisfied with the customer service of your telephone attorney, contact
ARAG and they will refund your purchase. For more information, see their money-back guarantee.
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I don't want to use my credit card online. Can I still order?
Yes. ARAGDIRECT
understands that some people are not comfortable using their credit card online. Since it is their goal to provide their customers with the highest standard of service, you may place your order over the telephone by calling an
ARAGDIRECT customer service representative at 800-378-9167.
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If I'm not satisfied, can I get my money back?
Yes. If you are not totally satisfied with the products and services offered at
ARAGDIRECT, you can receive a complete refund by calling 800-378-9167 within 30 days of your order. They will promptly credit your account for any items purchased through
ARAGDIRECT. Please note, however, that transactions with individual attorneys are non-refundable.
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What if I have a complaint?
The primary goal at ARAGDIRECT
is customer satisfaction. Send them an e-mail or call them at 800-378-9167.
If at any time you feel you have not received the highest level of service, please let them know.
The best way they can make their site better is by listening to what you, their customers, have to say. So let them know how they can improve your online experience, and they'll do everything they can to satisfy your needs.
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